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Troubleshooting

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Authentication issues

• Standard Metrics MCP logins expire every 30 days. Disconnect and reconnect the connector to reauthorize your account.
• Confirm that you are signing in with the intended Standard Metrics account.
• Ensure there are no extra spaces in the MCP server URL.

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Connection failed

• Confirm that the server URL is exactly https://mcp.standardmetrics.io/mcp.
• Confirm that your client supports Streamable HTTP and OAuth for remote MCP servers.
• Restart your client and try connecting again.

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No data found

• Confirm that your Standard Metrics account has portfolio data.
• Verify that your user has the necessary permissions.
• Try a simpler query first: “List my companies.”

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Get support

• For Standard Metrics MCP issues, contact Standard Metrics support.
• For client-specific issues, consult your client’s support documentation.